Terms of Service

These Terms of Service (“Terms”) govern your use of Cann Compare (“we,” “us,” or “our”). By creating an account or running a comparison, you agree to these Terms. If you do not agree, please do not use the service.

The service

Cann Compare lets you compare the pricing of two cannabis storefronts by submitting their URLs. We retrieve each store’s publicly listed catalog and generate a side-by-side report. Pricing data is gathered from third-party storefronts and is provided for informational purposes only; we do not guarantee its accuracy, completeness, or timeliness.

Eligibility and intended use

Cann Compare is intended for use by licensed cannabis retailers and by persons of legal age — 19 or older in Canada, or the age of majority in your jurisdiction. It is a price-comparison research tool. It is not a marketplace, and it does not sell, advertise, or facilitate the sale of cannabis. By using the service you confirm that you meet these eligibility requirements.

Your account

You are responsible for keeping your account credentials secure and for all activity that occurs under your account. Provide accurate information when you sign up, and let us know if you believe your account has been compromised.

Run credits and billing

• Comparisons are paid for with prepaid run credits, which you buy in bundles. There is no subscription.
• Each comparison consumes one credit, charged from your balance at the moment a run starts (charge-before-run). If you have no credits, you cannot start a run.
• Payments are processed by Square, our third-party payment processor. Your card details are entered with Square and never touch our servers. Prices are in Canadian dollars (CAD) unless stated otherwise.

Failed runs and retries

If a comparison run fails, we normally do not charge you a credit — the credit is returned to your balance so you can try again at no cost.

There is one exception, to protect the service from repeated failing attempts. Once you have three consecutive failed runs for which no credit was charged, any further attempt you start within one hour of your most recent failure will consume a credit even if it also fails — this applies to the fourth attempt and every attempt after it while the streak continues within that hour.

Reaching three failed runs automatically triggers our error-logging and investigation process. If the failures originated from your account, we will notify you once the issue has been resolved. If you hit three failed runs, please stop and wait to be notified rather than retrying — a further attempt within the hour will cost you a credit, and waiting avoids that charge.

No refunds

All purchases of run credits are final and non-refundable, except where a refund is required by applicable law. Credits have no cash value and cannot be exchanged, transferred, or redeemed for money.

Acceptable use

You agree to use Cann Compare only for lawful purposes and only to compare storefronts you are permitted to access. Do not attempt to disrupt, overload, reverse-engineer, or gain unauthorized access to the service, and do not use it to infringe the rights of others. We may suspend or terminate accounts that violate these Terms.

Service availability and disclaimer

The service is provided “as is” and “as available,” without warranties of any kind, whether express or implied. We do not warrant that the service will be uninterrupted or error-free, or that comparison results will be accurate or fit for a particular purpose. To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the service, and our total liability is limited to the amount you paid us in the three months before the claim.

Privacy

Our Privacy Policy explains what data we collect and how we handle it. By using the service, you also agree to that policy.

Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date at the top of this page. Continued use of the service after changes take effect means you accept the revised Terms.

Contact

Questions about these Terms? Email us at support@cann-compare.ca.